Chief Executive’s review

Continued strategic progress

Summary of where we are now…

  • Our commercial performance continues to be strong, enabling us to gain or hold market share in most of our major markets
  • Group revenue increased by 1.2% to £46.4 billion driven by strong performance in data services and continued penetration of mobile services in emerging markets
  • We continue to generate a strong level of free cash flow of £6.1 billion, while increasing our capital expenditure to £6.4 billion in order to maintain our leading network quality

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