Total number of employees

  2011/12 2012/13 2013/14
Total number of employees1 86,373 91,272 92,812

Notes:

  1. Represents the average number of employees in our controlled markets and our share of employees in jointly controlled markets during the year.

Diversity and inclusion

Women in management

2011/12 2012/13 2013/14
Women in top senior leadership roles (top 200–250 employees) (%) 19 20 22
Women in senior management (top 1,100–1,600 employees) (%) 21 22 24
Women in middle management (top 4,500–6,400 employees) (%) 23 24 25
Women (all non-management employees) (%) 39 37 38

Nationalities in top management bands

2011/12 2012/13 2013/14
Nationalities in top management bands (top 200–250 employees) 25 26 24

Employee turnover1

  2011/12 2012/13 2013/14
Part-time employees 8,479 8,802 8,318
Number of voluntary leavers 7,746 9,621 9,647
Number of involuntary leavers2 4,019 4,234 4,355
Newly hired employees 11,913 15,597 21,586
Average turnover rate (%)3 15 16 15

Notes:

  1. Represents the average number of employees in our controlled markets and our share of employees in jointly controlled markets during the year and includes Cable and Wireless Worldwide for 2013/14 only.
  2. Involuntary leavers include those who leave the business through redundancy, Vodafone-initiated separation or death in service.
  3. Includes voluntary and involuntary leavers.

Vodafone Global People Survey

  2011/12 2012/13 2013/14
Overall response rate (%) 90 90 87
Employee Net Promoter Score1 42 43 43
Employee engagement index 77 78 77

Notes:

  1. The employee Net Promoter Score is calculated from the number of promoters minus the number of detractors.

Employees responding positively to key sustainability-related questions (%)

  2011/12 2012/13 2013/14
Engagement and values
I am proud to work for Vodafone 85 86 85
My local market/Group function operates ethically 83 83 84
Health, safety and wellbeing
The Absolute Rules are taken seriously at Vodafone 87 89
My local market/Group function takes a genuine interest in the wellbeing of its employees 68 70 69
Diversity and inclusion
People in my team are treated fairly regardless of their gender, background, age or belief 88 89 89
My local market/Group function values diversity 84 85 86
A person’s background does not stop them progressing 84 85 85
Training
Opportunities to learn skills and knowledge to do job well 75 77 77
Reward
The total reward package is fair 52 54 53

Notes:

  1. Numbers shown are for Vodafone permanent employees.