Privacy and security – Performance in 2014/15
Respecting privacy, protecting security and putting customers in control of their information is critical to our continued success.
Our investment in security measures is more important than ever. Cyber-attacks are becoming more sophisticated. And wider use of social media is leading to an increase in identity theft and attempts by fraudsters to gain access to confidential information by posing as others online.
Government access to individuals’ private communications has come under increased scrutiny. Our Law Enforcement Disclosure report aims to increase transparency and improve understanding of this issue.