Scope of reporting

The data in this 2014/15 sustainability report covers the financial year ended 31 March 2015. In our view, the boundary and scope of the online report covers the full range of material economic, environmental and social impacts of the organisation.

Vodafone has mobile operations in 26 countries, partners with mobile networks in a further 55 countries and has fixed broadband operations in 17 local markets.

The scope of markets included in this sustainability report is aligned with that of the Annual Report and Accounts. It covers our mobile and fixed broadband operations in 26 countries: Australia (our joint venture), Albania, Czech Republic, Egypt, Germany, Ghana, Greece, Hungary, India, Ireland, Italy, Kenya (our associate Safaricom), Malta, the Netherlands, New Zealand, Portugal, Qatar, Romania, Spain, Turkey, the UK, Vodacom in South Africa and Vodacom’s subsidiaries in the Democratic Republic of Congo, Lesotho, Mozambique and Tanzania. It does not include our partner networks.

Exceptions

In this 2014/15 sustainability report, the main exceptions to the scope of reporting outlined above are:

  1. Our environmental reporting does not include data from our associate Safaricom in Kenya and our joint venture in Australia. Data from any new business acquisition is included at the end of the first full year of that business being a controlled subsidiary.
  2. Our employee reporting does not include data from our associate Safaricom in Kenya and our joint venture in Australia.
  3. Our Law Enforcement Disclosure report includes information from our Cable & Wireless Worldwide operations in Belgium and France. Fiji is covered in the 2013/14 Law Enforcement Disclosure report but not in the 2014/15 report, as Vodafone sold its shareholding in Vodafone Fiji in July 2014.

Any other specific exceptions are noted next to the relevant data.

Outsourcing partners

Increasingly, we are outsourcing certain elements of our operations, in particular the deployment and management of our networks. We collect sustainability performance information from these companies where we have either ownership or operational control of the assets they manage. We also report data on contractor fatalities.

Shared sites

We co-locate many of our sites with other operators in some countries. In these countries we agree with our auditors the best approach to account for this data based on our operational control.

Non-Vodafone branded companies

In addition to the companies mentioned above, some of our local countries own smaller, non-Vodafone branded companies that provide services to their business. Data from these companies is excluded from the scope of our sustainability reporting.

Retail operations and branded stores

The Group has a mix of owned retail operations and Vodafone-branded stores by way of franchise and exclusive dealer arrangements. Our sustainability data only includes our owned retail operations.

Energy data and emissions reporting

We use an electronic data collection process to gather our data. In the majority of our countries, energy usage data is based on invoices from our energy suppliers. In some countries, these bills are based on the supplier’s estimated readings. Where data does not match our reporting period exactly, we forecast this information. For sites where energy invoices are unavailable, we extrapolate this information based on typical site consumption. Increasingly, we measure our energy efficiency through smart metering, a tool using our mobile communications to collect real-time data from energy meters on consumption levels, which we have rolled out to many of our sites (see Minimising our carbon footprint).

Trademark notice

Vodafone, the Vodafone Portrait, the Vodafone Speechmark, Vodacom, Vodafone Red, M-Pesa, Vodafone Secure Net, Vodafone Guardian, Vodafone Webbox, M-Shwari, M-Pawa, Lip Kwa M-Pesa, and Connected Farmer are trademarks of the Vodafone Group. The Vodafone Rhombus is a registered design of the Vodafone Group. Other product and company names mentioned in this document may be the trademarks of their respective owners.